Effective Date: June 20, 2025

At astrokom.com, your privacy is very important to us. This policy outlines how we collect, use, and protect your personal information. It also includes the terms under which you may use our services.

Information We Collect

We collect personal details such as:

• Your name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely via Razorpay)
• Data collected via Meta Pixel and similar tools (e.g., browser type, visit time, IP address)

How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver products and services (including training and consultancy)
• Respond to your inquiries
• Improve our website experience
• Show relevant ads through platforms like Facebook and Instagram

Payment & Security

All transactions on this website are processed via Razorpay. We do not store any credit or debit card information.

Our website is built using WordPress and hosted on Hostinger with SSL encryption and regular security updates.

Marketing & Cookies

We use cookies and Meta marketing tools to:

• Track visits and behavior on our website
• Show personalized ads on Facebook and Instagram
• Improve the quality of your experience on the site

You may choose to disable cookies in your browser settings.

Shipping & Returns

• Physical products will be delivered to the address you provide.
• Returns are only accepted for damaged or incorrect items.
• Contact us within 3 days of receiving a damaged order.
• Training courses and consultancy sessions are non-refundable once booked.

Consultancy & Training

All training content is for personal use only. Sharing or redistributing the material without permission is not allowed.

Appointments for consultancy must be booked in advance. We reserve the right to refuse rescheduling in case of last-minute cancellations or no-shows.

User Rights

You may contact us anytime to:

• Update or delete your data
• Opt out of marketing emails
• Ask questions about how your data is used

Email us at: astrokomal@gmail.com

Third-Party Tools

Our site may use services from trusted partners such as:

• Razorpay – for payment processing
• Meta Platforms, Inc. – for digital marketing
• Shipping partners – for physical product delivery

We do not sell or trade your personal information.

Limitation of Liability

All services, courses, and readings are provided for personal insight and educational purposes. We do not guarantee any specific outcome from using our services.

Governing Law

All disputes, if any, will be subject to the jurisdiction of Agra, Uttar Pradesh, India.

Contact Us

For any privacy or terms-related questions: